Faq Page

FAQ

You can learn more from our asked questions

Here you’ll find helpful answers about our residential and commercial cleaning services in Atlanta, pricing, appointments, safety practices, and what to expect when working with Atlanta House Maids. If your question isn’t listed, feel free to reach out — we’re always just a call or message away!

1. What areas do you service?
We proudly serve Atlanta, Buckhead, Decatur, Sandy Springs, East Point, and nearby areas in Georgia. Not sure if we cover your location? Just give us a quick call or text and we’ll be happy to confirm!
2. What types of cleaning services do you offer?
We offer a full range of services including:

House Cleaning

Apartment Cleaning

Office Cleaning

Deep Cleaning

Move-In/Move-Out Cleaning

Bathroom & Kitchen Sanitizing

Customized Cleaning Plans
3. Do I need to be home during the cleaning?
It’s completely up to you. Many of our clients are not home during their scheduled cleaning. As long as we have access to your home or office, we’ll take care of the rest!

4. Do you bring your own cleaning supplies and equipment?
Yes, we bring all necessary cleaning products and tools, including eco-friendly solutions and disinfectants. If you have special preferences or allergies, let us know—we’ll gladly accommodate.

5. Are your cleaning products safe for pets and children?
Absolutely. We use non-toxic, pet-safe, and child-friendly cleaning solutions that are effective yet gentle on surfaces and safe for your loved ones.
6. How much do your services cost?
Our rates are affordable and depend on factors like service type, home size, and frequency. You can:

Request a free quote online

Call or text us for a custom estimate

Choose from our Basic, Standard, or Premium cleaning plans
7. What if I need to reschedule or cancel?
No problem! We kindly ask for 24-hour notice for cancellations or rescheduling. Just give us a call or send a message.

8. How do I pay for my cleaning service?
We accept cash, card, Zelle, and online payments. You’ll receive a secure invoice after service—no hidden fees.
9. Do you offer one-time or recurring services?
Yes! We offer both one-time deep cleans and recurring services (weekly, bi-weekly, or monthly) based on your needs.
10. Are your cleaners insured and background-checked?
Yes. Every member of our team is thoroughly background-checked, trained, and fully insured for your safety and peace of mind.

Still have questions or need a quote?

Have a question not listed here? Need a detailed estimate or want to schedule your first clean? We’re ready to help! Atlanta House Maids makes it easy to get started.

Head office address:

Atlanta, Buckhead, Decatur, Sandy Springs, GA

Call for help:

+1 (470) 300-5959

Mail for information:

terrah2011@gmail.com